Terms of Service

Last updated: October 2026

1. Acceptance of These Terms

By accessing or using the NAARI website, you agree to be bound by these Terms of Service together with any other policies published on the website.

If you do not agree with these terms, you should not use the website or place an order through it.

2. Online Store Use

The NAARI website is intended to provide customers with access to fashion products, account features, order information and related services.

You agree not to misuse the website, interfere with its normal operation, attempt unauthorized access or use the website for unlawful activities.

3. Product Information

We aim to present product descriptions, sizing, colours, photographs, prices and other information as accurately as reasonably possible.

However, slight differences may occur because of photography, screen settings, lighting, production variations or other factors.

4. Product Availability

Products and sizes are subject to availability. Adding a product to your cart does not necessarily reserve that product.

We may limit quantities, discontinue products or update availability without prior notice.

5. Pricing

Product prices displayed on the website are subject to change from time to time.

NAARI currently offers free standard shipping on eligible orders within India. Any applicable taxes, discounts or other charges will be displayed during the ordering process where relevant.

If an obvious pricing or technical error occurs, NAARI may contact the customer before fulfilling the affected order.

6. Orders

Submission of an order does not necessarily mean that the order has been accepted for fulfilment.

Orders may be reviewed and may be cancelled where reasonably necessary because of stock issues, incorrect pricing, payment problems, suspected fraud, delivery restrictions or other legitimate operational reasons.

7. Payments

Available payment methods may include Cash on Delivery and any online payment options enabled on the website.

Online payments may be processed by third-party payment providers and may also be subject to their own terms and conditions.

8. Cash on Delivery

Cash on Delivery may be available for eligible orders or locations.

NAARI may restrict or disable Cash on Delivery where reasonably necessary because of order value, location, previous delivery history or other operational considerations.

9. Order Cancellation

If you wish to cancel an order, please contact NAARI as soon as possible. We will make reasonable efforts to accommodate cancellation requests received before the order has been processed or dispatched.

Once an order has entered fulfilment or has been dispatched, cancellation may no longer be possible. Any eligible return after delivery will be handled according to our Returns & Exchange Policy.

10. Shipping and Delivery

Estimated delivery times are provided for guidance and are not guaranteed delivery dates.

Delivery may be affected by courier operations, weather conditions, public holidays, regional restrictions, incorrect addresses or circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

View Shipping Policy

11. Returns and Exchanges

Eligible returns, exchanges and refunds are handled according to the Returns & Exchange Policy published on our website.

View Returns & Exchange

12. Sizing

Size charts are provided as general guidance. Actual fit may vary depending on the product, fabric, construction and manufacturer.

Customers should review any product-specific sizing information before placing an order.

View Size Guide

13. Customer Accounts

Customers may be able to create accounts for features such as viewing orders, managing addresses and updating account information.

You are responsible for keeping your login credentials secure and for activity that occurs through your account.

14. Order Tracking

Customers may use the order tracking tools available on the website to review the status of eligible orders.

Courier-specific live tracking may depend on the shipping or logistics service used for the order.

Track an Order

15. Intellectual Property

Unless otherwise stated, website design, branding, text, graphics, logos and original content published by NAARI are protected by applicable intellectual property rights.

You may not reproduce, distribute, sell or exploit protected website content without appropriate authorization.

16. Third-Party Services

Certain parts of our store and order fulfilment may rely on third-party services such as suppliers, fulfilment partners, payment processors, courier companies, hosting providers, analytics platforms or other technology providers.

Those third-party services may operate under separate terms and privacy policies.

17. External Links

The website may contain links to external websites or services. NAARI is not responsible for the content, availability or practices of independent third-party websites.

18. Prohibited Activities

You must not use the website to commit fraud, introduce malicious software, interfere with website security, scrape protected information, impersonate others or engage in activity that violates applicable law.

19. Website Availability

We aim to keep the website available and functioning properly, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, updates, hosting issues or other technical circumstances.

20. Limitation of Liability

To the extent permitted by applicable law, NAARI will not be responsible for indirect or consequential losses arising solely from use of the website or circumstances outside our reasonable control.

Nothing in these terms is intended to remove consumer rights or other protections that cannot legally be excluded.

21. Privacy

The collection and handling of personal information through the website is described in our Privacy Policy.

View Privacy Policy

22. Changes to These Terms

These Terms of Service may be updated when our products, website functionality, business practices or legal requirements change.

The latest version will be published on this page.

23. Governing Law

These Terms of Service are governed by the applicable laws of India. Nothing in these Terms is intended to restrict any consumer right or remedy that cannot lawfully be excluded under applicable law.

24. Contact

Questions about these Terms of Service can be directed to NAARI through the official support and contact details displayed on our website.